The Client:
Castlemount Homes and Cherryview Estates

Mauro Campagna, Owner/Operator

Mauro Campagna is the founder and operator of Castlemount Homes. In his 40s, Mauro operates two successful building companies in York Region and the surrounding areas. He creates production houses with a custom feel with Cherryview while building completely custom homes with Castlemount. With over a decade of experience running his own construction companies Mauro is a dedicated entrepreneur who knows what it takes to succeed.

Managing two separate but related businesses means that Mauro has to be extremely careful with scheduling. He spends most of his time in the truck, traveling from site to site, to make sure that everything is on track and his customers stay happy.

And that means he needs sub-contractors he can trust. Companies that care as much about customer service and quality as he does. Companies that hear his needs and see to it that the job gets done. Finally, he needs companies that really know their trade because when you’re building custom houses, there’s a lot of room for creativity but no room for error. That’s why Mauro chooses to work with Can-Cro for his siding and seamless eavestroughs.

The Challenge

In 2010, Mauro had reached his breaking point with his previous cladding and aluminum trim subcontractors. He strongly believes in building long-term relationships with his subs and trusting them to do their job. Unfortunately, he was dealing with a company who caused him “a lot of headaches with their inefficiencies and lack of service.”

Customer service is everything in this business and when this company started making a habit of not showing up to scheduled jobs because of one excuse or another, and Mauro started losing money and credibility, he knew that something had to change.

He was hearing the frustration from his customers and having to constantly delay his projects and reschedule. Simply put they were making him look bad and these problems had to be fixed . During one of the inevitable slow-downs in the construction business, he took stock of his situation, listened to his customers, really looked at his current subs, and began to search for a new exterior cladding and aluminum trim subcontractor.

The Choice: Can-Cro Installations

So when the slow-down came he thought right away about Can-Cro Installations. He had driven by their job sites and liked their on-truck advertising. He felt that the clean trucks indicated a company that wasn’t afraid to invest in its equipment and image. Can-Cro sounded like a company you could trust and when you’re building custom homes you can’t be seen as “cheap or fly-by-night.” Mauro decided to meet with the owner.

Right away he was pleased with Mario for one simple reason: Mario showed up. On time. You see, Can-Cro wasn’t the only company that Mauro interviewed, but Mario was the one who did what he said he would. Every time. He said he’d be there and he was. He said he’d be there at a certain time, and he was. Understandably, these are very important traits in a sub-contractor.

Another quality that Mauro appreciates “is that, with Can-Cro, the owner is visible. You know exactly who you’re dealing with, and once you’ve met Mario you’ll know that what you see is what you get.”

And what you get is total professionalism. Mauro needs skilled guys working on his jobs and a company that follows health and safety protocols. With Mario and his crews, Mauro feels confident that the eavestroughing and siding will be done on-time and for the price quoted.

Which is another plus to working with Can-Cro: the price. Can-Cro’s prices are competitive. According to Mauro, they’re fair in their quotes and they fall within normal market values. Mauro admits that “there is always someone cheaper but that, really, you get what you pay for.” He knows that Mario will give him a price and stick to it with no finagling afterward. They will make it work.

The Results: Happy Homeowners and a Loyal Client

Mauro feels so confident with Mario on the job that he says it’s like having yourself there. The professionalism can be felt all they way through the job, from beginning to end. And, of course, a job doesn’t end at the end.

Can-Cro goes the extra mile for their customers. Recently, Mauro needed someone to fill a warranty service for a project from a couple of years ago. When Mario got the call, he went out and did the repair personally. Mauro attests, “This is A++ performance and it’s the kind of thing you don’t forget.” What makes it even more notable was that another company had originally completed the project.

Can-Cro has done many jobs for Cherryview and Castlemount. Their first job together was in 2010 at a housing development in Georgina, where they did the vinyl siding and seamless aluminum eavestrough.

Example: Historical Renovation

Recently they finished a major renovation job on a local historical home and, in Mauro’s opinion, this is where Mario’s true professionalism and artistry shone through. Castlemount had taken on the restoration of a dilapidated home built in 1860. Mauro adds, “There were raccoons and chickens walking around the interior and there was no heating. It was seriously in need of repair.”

Working with other trades, Castlemount restored the home, maintaining the heritage feel while bringing it up to modern-day standards of comfort and convenience. At Mario’s suggestion, they used specialized products such as beaded soffits, half-round trough and James Hardie siding. The half-round trough is a new development and replicates expensive copper eavestroughing at a much lower price-point.

What impressed Mauro most was that they were able to do the exterior renovations without a designer. “Mario suggested everything from the round down pipes right through to colours and material choices. Now that the home is finished, it is being used as an office for a local company and receiving positive reviews from those who live in the neighbourhood.” As a custom builder, this house has become a great source of pride for Mauro. Mauro knows that “with the quality of products used, a home that was built almost 150 years ago will still look great another 100 years from now.”

Mauro has this to say about Mario, “After that project I know he can handle anything. He has tremendous flexibility and craftsmanship. I’m a custom homebuilder and we have to be able to do simple stuff and complicated stuff. Mario can do it all, and there aren’t many companies who can. Their product list has everything that a builder could want for siding and eavestrough.”

The Conclusion: Can-Cro Delivers

Mauro concludes, “I have established a relationship with Mario and that means a lot to me. It’s great to have him there and have him help me with these projects. As far as I’m concerned we’ll be working together for a long time.”

What more could a builder ask for in their relationship with a sub-contractor. Total trust and total professionalism. A sub who makes you look good. That’s what Can-Cro delivers, time after time. From production homes to custom builds, Can-Cro has got you covered.

Mauro Campagna established Castlemount Homes in 1999 and, since then, has been directly involved with over 200 custom and production homes across the GTA. His most recent projects are Brenner Court in Keswick and Humber Ridge in Richmond Hill. To find out how Castlemount Homes can help you build or renovate to create the home of your dreams, visit www.castlemounthomes.com. Experience Homes of Distinction, Built to Perfection with Castlemount.

Mario Bunjevcevic founded Can-Cro Installations Inc. in 1996 and has completed over 6,500 exterior cladding installations across the GTA and north to Bradford. Can-Cro works with homeowners, contractors, builders, and architects to design the best eavestroughing and siding systems in southern Ontario. Request a quote for your next job and see how Can-Cro has got you covered for exterior renovations.